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Marketscan Digital Marketing Blog

Welcome to the Marketscan Blog - we will post articles here regularly to keep you up to date with what is going on in Marketscan plus our thoughts on the industry news and new products.

Thursday, 4 June 2009

Email Alienation!

It seems that whilst some suppliers might be holding back on acquiring new customers they could be alienating existing customers in the process. I cannot remember how many websites I have a subscription with but I used to receive a promotional email from a range of websites, say, once a quarter or once a month. My inbox is now getting fuller by the day with some suppliers emailing almost on a daily basis.

They are running the risk of alienating me as a customer which in some cases gets a knee-jerk reaction to unsubscribe and reach for the delete button. I welcome relevant, well-targeted messages but overdo it and I may be persuaded otherwise.

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