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Reseller FAQs

We have put together a list of common questions that we are asked by our Resellers. If there is something that you want to know, do feel free to give us a call.

OUR PROCESSES

HOW IS THE DATA SOURCED?

Through rigorous testing we have identified 5 of the UK’s top providers who we use to create our business database, the Marketscan Megabase™. These are Thomson Directories, 118 Information, Dun & Bradstreet, Corpdata and Companies House.

We take the strengths from each of our suppliers (eg. industry classification from Thomson Directories or email addresses from Corpdata) and build one detailed record for each UK business. Only the most up-to-date information is used and a further 40-point quality improvement check is carried out on each record.

HOW OFTEN IS THE DATA UPDATED?

B2B data can decay by up to 40% a year, leading to a decline in response rates and deterioration in the cost-effectiveness of your clients’ campaign. Getting proof that your provider performs regular data cleansing is essential and ensures your clients have up-to-date contact information.

From our 5 suppliers we receive an average of 800,000 updates per month. With some 250 seats between them, our suppliers will completely refresh the data on roughly a 12-month cycle.

HOW MUCH IS YOUR DATA?

We offer some of the best reseller rates in the industry with fantastic economies of scale. Let’s book in a call to see what you could earn by becoming a Marketscan reseller.

CAN  EMAIL ADDRESS DATA BE LINKED TO A QUALIFIED TRADING POSTAL ADDRESS?

All Marketscan records are verified actively trading business addresses. Linking email addresses to a qualified trading postal address provides extra assurance the data is qualified and offers the opportunity of conducting a multi-channel campaign through direct mail.

WHAT DELIVERABILITY WARRANTIES DO YOU OFFER?

Records can be supplied in all standard formats and come with our industry leading warranties:

  • 98% Deliverability warranty on all Direct Mail data
  • 90% Deliverability warranty on all Email data

WHAT DO I NEED TO STAY COMPLIANT

To stay compliant with Marketscan you need to have an up to date cookies and privacy policy on your website. The terms of these policies must reflect the clauses outlined in our policies that refer to GDPR and data license compliance. If you are unsure if your policies meet our requirements then please contact us.

 

ABOUT MARKETSCAN

ARE YOU REGISTERED WITH THE DATA & MARKETING ASSOCIATION (DMA) IN THE UK?

The DMA is Europe’s largest marketing association dedicated to the protection and development of the UK direct marketing industry, with members required to adhere to the DMA’s Direct Marketing Code of Practice.

Making sure your provider is registered assures both you and your customers they follow industry best-practice. We are proud members and have been for many many years.

WHAT OTHER SERVICES CAN YOU PROVIDE OUR CLIENTS?

Here at Marketscan, we don’t just sell B2B data. We can cleanse and analyse your clients, run email marketing campaigns and so much more. Just ask us for more information and other upsell opportunities that you could offer your clients.

WHAT IS THE VIP RESELLERS PROGRAMME?

By joining our VIP Resellers Programme not only will you benefit from tiered discounts, but you will also receive a selection of rewards. You will also qualify to earn commission if you refer a new customer to us who goes on to make a purchase.

Our reseller programme has been created to help support and reward our most loyal customers. Just ask us for more information.

GDPR

IS THE DATA GDPR COMPLIANT?

Yes, it is. The GDPR applies to organisations processing and holding personal data within the EU. It also applies to organisations outside the EU that offer goods or services to individuals in the EU. You can read more about GDPR and data compliance here.

We are also a founder member of the Data & Marketing Association who champion compliance and best practice within the marketing industry. We regularly attend the DMA Marketing & Legal hub so we know the changes within data & law. We are also in regular contact with the ICO to ensure that we are compliant.

ARE TELEPHONE NUMBERS SUPPRESSED AGAINST THE TELEPHONE PREFERENCE SERVICE (TPS) AND CORPORATE TELEPHONE PREFERENCE SERVICE (CTPS)?

All Telephone Numbers checked against TPS and CTPS every 24 hours and then removed.

If your client contacts a business or individual by telephone that’s on the TPS or CTPS register, they could end up with a penalty of up £500,000 for telephone marketing breaches.

EMAIL MARKETING

WHAT PLATFORM SHOULD MY CLIENTS BE USING TO SEND EMAIL CAMPAIGNS?

There are a number of ESP’s (email service providers) who, as part of their T&C’s, refuse to allow you to send to a purchased list. These ESP’s include some of the most well known, MailChimp, Campaign Monitor and Pardot just to name a few. We are fully aware that there are numerous organisations who misuse data, be it purchased, or from other sources. We know, from experience, that when data is used correctly and in line with best practice, it is an invaluable tool for reaching a wide audience and entering new markets at a relatively low cost.

These ESP’s that we have mentioned have a total ban on purchased data as they try to “protect” their clients (best practice needs to be followed to protect the ESP’s, it does not matter if it is opt in or purchased data that is being used). A large percentage of mass email senders use their own domain and email accreditation to try and ensure deliverability but also protect the sending domain of the ESP itself. There is an obvious reason why they would want to work in this way especially as, in a lot of cases, their services are free.

You might be interested to know that we have our own email sending platform that you are welcome to send email campaigns from on your client’s behalf that does allow the upload of bought data. You can find out more about Marketscan Edge here.

 

 

GET IN TOUCH TO FIND OUT MORE

If you would like to become a Marketscan Reseller, or if you have any further questions about our VIP Reseller Programme then please get in touch by filling out the form below or you can contact our reseller department on the details below:

T: 01243 791712
E: resellers@marketscan.co.uk

AWARDS & ACCREDITATIONS