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TPS/CTPS Checker FAQs

We have put together a list of common questions that we are asked about our TPS/CTPS Checker. If there is something that you want to know, do feel free to give our data experts a call.

What is TPS?

TPS (the Telephone Preference Service) is the UK’s official ‘do not call’ list for individuals who sign up to the register for free to opt out of marketing calls. It is the law to screen all marketing calls against the register every 28 days unless you have been given clear consent that you can call the individual. Companies who do not comply can face a fine of up to £17.8m or 4% of global turnover (whichever is greater) by the Information Commissioner’s Office (ICO).

What is CTPS?

CTPS (the Corporate Telephone Preference Service) is the UK’s official ‘do not call’ list for companies. Similar to the TPS, companies sign up to the CTPS register for free to opt out of marketing calls. You must therefore screen all marketing calls against the register every 28 days unless the company has given clear consent that you can call them. The same hefty fines by the ICO are applicable.

How do I know if my numbers are on the TPS or the CTPS?

Our service checks both the TPS and CTPS registers at no extra cost; the output file identifies which of your numbers are on the TPS, the CTPS, or both.

How secure is my data?

Our website uses a secure, encrypted connection to transfer your data to us. Additionally, our Cyber Essentials certification demonstrates that we have up-to-date security measures in place to protect your data.

How many numbers can I check at once?

There is no limit to the volume of numbers you can check in each uploaded file.

How often do I need to check my numbers?

It is a legal requirement to check your numbers against the TPS and CTPS every 28 days.

How do I get my numbers checked?

To get started, simply register now, upload your file and receive your free report detailing how many of your numbers are on the registers prior to ordering. There is no commitment to buy.

How much does it cost?

Pay as you go prices are just £6/1000 with a low minimum order value of £25. Discounts are available for larger volumes (refer to table below).

The above packages of records are valid for 12 months, so you don’t need to check the whole volume in one go.

 

Who can I speak to for more information?

For further advice on the registers or for assistance in ordering a package, contact our knowledgeable team on 01243 786711 or submit your enquiry online.

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