With a plethora of new technology available to direct marketers, it is important to pick the appropriate channel for a particular audience, according to the Chartered Institute of Marketing (CIM).
CIM head of communications and external affairs, Ray Jones, says that the nature of the audience marketers are trying to reach should directly influence the channel they pick to do so.
“Now with responsible, serious marketing you pick the channel for the audience, and that’s really where technology is helping,” said Mr Jones.
“What is the channel for the market you’re addressing? That really has to be researched regardless of technology used.”
The CIM recently presented its Marketing Experience seminars, giving free advice to direct marketers, including on how to target the social media boom.