Most firms find business intelligence implementation to be too expensive, a new survey has found.

A poll by Kognito found that two-thirds (65 per cent) of firms surveyed said business intelligence implementations are too costly, with more than half of respondents saying they have spent at least £500,000.

One in four companies said they have forked out more than £1 million on business implementations alone.

Just under two-thirds (62 per cent) of respondents admitted that they receive a “barrage of complaints” from users of business intelligence, while 78 per cent said implementations can take over a year to see any meaningful results.

The vast majority of firms (88 per cent) said business departments do not explain what they want from an implementation, leaving it instead to the IT department. As a result of this, the end product may end up not serving the needs of the business.
Roger Llewellyn, chief executive of Kognitio, recently said that firms need to make sure their business intelligence tools are fit for purpose.

Posted by Matthew Collins, Technical Director – IT Data Cleaning, Hygiene, Analytics, Databases

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